E-Bike

What is the maximum permissible total weight of the QiO models?

The permissible total weight of all QiO models of the model year 2024 is 180kg. This means that the bike can be loaded with up to 180kg including its own weight (approx. 27kg), rider weight and luggage. The maximum rider weight is 150kg for the EINS+ model and up to 120kg for the other EINS models.

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How much does the QiO weight?

The weight of the normal EINS models varies from 25,5kg to 27,7kg depending on the equipment and model.
The EINS+ model has a weight of 28,3kg, while the EINSx model weighs 29,2kg.

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The weight of a QiO e-compact bike is actually not much different from other e-bikes. Why is that?

The weight is mainly due to the gravity casting process used for the frame. The complex and rigid frame shape has the advantage of a higher load capacity and a safer ride, which is why every QiO is particularly suitable for transporting children.

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How far will I be able to get with my QiO?

This depends on many different factors. However, with the help of the Bosch range calculator, you can get an approximate estimate of how many kilometers one battery charge will last.
https://www.qio-bikes.com/en/worth-knowing/bosch-range-calculator/

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How long is the QiO?

The total length is 1,64m.

All dimensions for the QiO EINS / EINS+ / EINSx you can find here: 
https://www.qio-bikes.com/en/worth-knowing/dimensions/

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How much weight is allowed on the rear rack?
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Why 20“ tires?

Thanks to its small wheels, the QiO is space-saving and can be stored anywhere, even in a motorhome. The low step-in offers all riders a safe riding experience. This also creates more space above the front wheel for your luggage.

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What is the seat tube dimension?

The seat tube dimension is 40mm and is reduced to 34,9mm with a sleeve.

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For what body size is the QiO suitable?

True to our motto "One Bike Fits All", people from 1,60m to 1,90m tall can ride it ergonomically.
Depending on body proportions, it is still possible for slightly shorter and taller riders to ride a QiO bike comfortably. Just give it a try on a test ride!

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Is there an XXL version?

Yes. Our EINS+ P-E model allows a maximum rider weight of 150kg thanks to specifically selected components that are designed for a higher load.

https://www.qio-bikes.com/en/eins-for-you/family/02651883-qio-eins-p-e-unisex-2024/

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How high is the step-through height?

The step-through height is about 45cm.

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Is there an anti-theft device for the seatpost?

Yes, all EINS models are equipped with a theft-proof seatpost.

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Which mounting option has the rear rack?

The system carrier has a "MIK HD" adapter.

Important! The luggage rack must NOT be dismantled, as it has a load-bearing function on the bike.

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What does the term MIK HD stand for?

The MIK system is an innovative fastening system for bike racks that makes it possible to connect various accessories such as baskets or bags to the rack quickly and securely - with just one click.

"HD" stands for Heavy Duty (total load up to 27kg) and allows the installation of a MIK HD bicycle seat.

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Accessories

How much weight is carried by the front racks?

BEN and LUK allow a max. load weight of 15 kg. The KlickFix adapter on the carrier is loadable up to 7 kg.

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What kind of mount do the front racks have?

Our front carrier BEN has a height adjustable Klickfix adapter, while the front carrier LUK in addition to the Klickfix adapter still has an integrated MIK system.

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What is the Klickfix system?

The Klickfix system is a quick attachment system for bicycle accessories, where various baskets or bags can be attached to the adapter mounted on the QiO front carrier with just one move and is also height-adjustable. Thanks to a key, they are theft-proof. By just pressing a button, the accessories can be quickly removed again.

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What is the Hook-On System?

The hook-on system allows bags to be easily hooked onto and removed from the side of the rear luggage carrier. During the ride, the bags stay securely and firmly in place.

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Is the QiO suitable for child transportation?

Yes, child seats with the MIK system can be mounted on the rack without any problems.

Important! The maximum total weight (child seat + child) must not exceed 27kg!

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Is the QiO suitable for trailer use?

Yes. Our BOB trailer coupling is compatible with all trailers with a WEBER drawbar connection. The trailer coupling was specially produced and developed for our QiO in Germany to ensure that the trailer is always in a horizontal position even at 20", making child transport in particular more ergonomic and safer.
The maximum trailer load is up to 80kg, whereby the maximum total weight of 180kg (QiO + rider + luggage/trailer load) must not be exceeded.

https://www.qio-bikes.com/en/accessories/transport/03585000-qio-trailer-coupling-bob/?number=03585000

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Why is the frame lock not part of the basic equipment?

With the range of accessories we want to give you the possibility to customize your QiO to your needs. In addition, we can offer the QiO without the lock set "One Key Solution" at a lower price for those who do not need it.

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Service

Where can I buy a QiO?

You can buy our e-bikes at one of our QiO dealers.

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How can I find the nearest QiO dealer?

With the help of our dealer search you can easily find a QiO dealer near you: 

https://www.qio-bikes.com/en/dealer

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Where can I try out a QiO?

You can contact our QiO specialist dealers at any time and test the e-bikes there with prior arrangement.You can find your nearest dealer via our dealer search.

Or visit us at trade fairs and in our HARTJE Experience Centres in Augsburg, Potsdam and Zutphen!

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Who do I contact if I have a problem with my QiO?

In general, you should first contact your dealer if you have any questions or problems. In special cases, however, we are of course at your disposal. You can either fill out the contact form or contact us by phone.

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